Last updated: December 2024
We collect information you provide directly to us when you create an account, subscribe to our service, or contact our support team. This includes your name, email address, and payment information. We also automatically collect certain technical information when you use our service, including your IP address, device type, operating system, and browsing patterns on our website.
We use the information we collect to provide, maintain, and improve our IPTV service; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and personalize and improve your experience.
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via SSL technology and encrypted in our databases. We use industry-standard encryption and security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction.
We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.
Under applicable data protection laws (including GDPR for European users), you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and to withdraw consent at any time. To exercise these rights, please contact us at support@mysubsiptv.com.
If you have any questions about this Privacy Policy, please contact us at support@mysubsiptv.com or via WhatsApp at +212 700 888 135.